During your fitting, we will discuss your specific needs, take measurements, and go over any design details. We may pin or mark the garment as needed to ensure the perfect fit.

Please bring the clothing item(s) you need altered, as well as any shoes or undergarments you plan to wear with the garment for a more accurate fitting.

Ann Mary offers a variety of alterations, including hemming, taking in or letting out seams, shortening sleeves, adjusting waistlines, and more. Whether it's casual wear, formal attire, or bridal gowns, Ann Mary can help!

It is best to meet for an obligation free quote where you can explain your alteration requirements and Ann Mary can examine the garment and give you an accurate quote. 

Yes, we recommend contacting Ann Mary prior to arrival to ensure we can dedicate enough time to discuss your needs and evaluate your garments.

Please call or text AnnMary to arrange a suitable time to meet and discuss your alteration needs.

We do not have a set price list as quotes vary based on the type of alteration and complexity. We provide a detailed quote during your consultation to ensure transparency. Ann Mary is proud to offer her affordable prices to the local community.

Yes, subject to availability. Please discuss with Ann Mary to see if she can prioritise your request amongst her existing schedule.

Yes, within a 7km radius of Brighton. $10 fee for pick-up and $10 for delivery.

Please discuss further with Ann Mary for confirmation. In peak periods, delivery and drop-offs may not able to be fulfilled. 

Ann Mary works Monday to Friday, however may accept priority requests on weekends for an additional fee. Please discuss with Ann Mary if she can accommodate your request. 

Turnaround times depend on the workload and complexity of the alteration. Generally, most alterations take between 1-3 days. Rush services may be available for an additional fee.

Please note complex alterations may require up to one week for completion, depending on the nature of the adjustments.

Yes, please discuss with Ann Mary if she may be able to accommodate your priority request within her existing schedule. 

We strive for customer satisfaction. If you are not happy with the alterations, please let us know within 7 days, and we will work to make it right. 

If alterations do not meet the agreed-upon specifications, Ann Mary will make adjustments at no additional charge, assuming concerns are communicated within 7 days.

We emphasize commitment to customer satisfaction and encourage customers to communicate any issues or concerns regarding the alterations as soon as possible.

Please note:

• Ann Mary does not offer refunds once the service has been completed, as the work is customized to fit the individual customer.
• Rectification requests are not valid 7 days after receipt of the garments. Immediately upon receipt of your garments, please check items closely to ensure satisfaction.  Let Ann Mary know as soon as possible if any concerns arise.
• Rectification requests outside of the 7 day timeframe will not be fulfilled, with any alterations requiring a new booking. 

9 Morcombe Street, Brighton, Brisbane QLD.